Make Sure Your Internet is Working
This is, of course, the first thing you should try. Go to another website. Does it load?
Conduct a speed test of your Internet connection. If the connection is very slow, that may cause some pages to load slowly.
Use a Different Browser
Not all browsers work as expected. In particular, we often encounter issues when working with Internet Explorer and Edge. Try switching to Google Chrome or Mozilla Firefox to see if that fixes the problem.
Clear Your Cache
If the above two tips don’t solve your problem, try clearing your cache. You may have picked something up along the way that is interfering with the LMS. Consult the DoIT Help Desk for instructions on how to clear your cache in various browsers. Start by simply clearing the cache first. If that doesn’t work, move on to deleting cookies and other data containing login information.
If these tips don’t help, contact us at firstname.lastname@example.org.
Latest posts by Katie Venit (see all)
- Student Group Areas in Canvas - February 28, 2019
- Quick Tip: Manually Mark Discussion as Read in Canvas - February 18, 2019
- Participate in Discussions the Right Way to Increase Student Learning - October 20, 2018