Make Sure Your Internet is Working
This is, of course, the first thing you should try. Go to another website. Does it load?
Conduct a speed test of your Internet connection. If the connection is very slow, that may cause some pages to load slowly.
Use a Different Browser
Not all browsers work as expected. In particular, we often encounter issues when working with Internet Explorer and Edge. Try switching to Google Chrome or Mozilla Firefox to see if that fixes the problem.
Clear Your Cache
If the above two tips don’t solve your problem, try clearing your cache. You may have picked something up along the way that is interfering with the LMS. Consult the DoIT Help Desk for instructions on how to clear your cache in various browsers. Start by simply clearing the cache first. If that doesn’t work, move on to deleting cookies and other data containing login information.
If these tips don’t help, contact us at firstname.lastname@example.org.
- Reusing Old Announcements - December 21, 2020
- Providing Flexibility for Students, Especially During Disruptive Times - November 25, 2020
- Quick Tip: When to Use Captions vs. Video Summaries - November 5, 2020